Today Jer's headed to his primary care physician so that he can actually get a referral to see a hand specialist, so he can finally get it looked at properly. I seriously was about to strangle his doctor's office assistant yesterday, and still might today!
They wouldn't return my 9am phone call for an emergency referral because they had a backlog of other work to do first. Who says that anyways?
Then when I called back at 3:45pm, they told me he wasn't one of their patients. Oh, yes, that was because they had his name spelled wrong in the system...kind of like they had it mis-spelled all last year when we needed help with his broken leg.
So when I spelled it S-E-I-F-E-R, they suddenly had a file for him!
Hopefully they will see him today so that he can go get his hand checked out by the specialist tomorrow. Man, it is just like last year. They really make you jump through hoops to get taken care of. Is it bad if I am already losing my patience?!?
1 comment:
Yikes Rory! You can't seem to catch a break can you? Sorry for the bad pun there.
You're being such a good little patient advocate though - Oprah says thats important, so it must be true.
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